Research Peptide FAQ

Same-day dispatch on orders before the daily cutoff (HST) on business days. Most domestic orders arrive within 2 to 5 business days via USPS Priority Mail.

Yes. Orders of $400 or more ship free via USPS Priority Mail, and orders of $750 or more also unlock free USPS Priority Express (1 to 2 business days). Under those thresholds, Priority is a flat $19.99 and Express is $29.99. International rates are flat and shown at checkout.

All orders ship in discreet, unmarked packaging with tracking. Packaging and storage requirements depend on the material and its supplied form. An optional cold chain add-on with insulated containers and gel ice packs is available at checkout for researchers who want extra temperature assurance.

Yes. We ship within the United States via USPS Priority Mail and internationally via USPS Priority International and Priority Express International. Shipping options and rates are shown at checkout based on your destination.

You'll receive a tracking number via email as soon as your order ships. You can also track orders directly from your account dashboard at any time.

Yes. Our COA reports include endotoxin screening and heavy metal screening for arsenic, cadmium, lead and mercury. Find the report for your product and batch to see which tests are listed, what the results were and which limits apply. If you need a report or more detail about a method, contact us.

Yes. Our COA reports include microbial sterility screening. Check the report for your product and batch for the result and test details. No Growth describes the tested sample under the conditions reported; it does not establish the status of every product.

Read Negative alongside the limit and method stated on the report. It is a reported screening result, not a claim that the sample contains absolutely none of that metal. Ask us for clarification if the report does not provide the detail your laboratory needs.

Start with our certificate library and find your product and batch. Open the report to review its identity and purity results and any endotoxin, microbial sterility or heavy metal screening listed. Testing scope and report availability vary by product.

Follow the product label and the storage information for that specific material and supplied form. Contact us if the guidance is missing or unclear. There is no single storage period or preparation method that applies to the entire catalog.

BAC Water is a catalog laboratory supply. Review its listing and label for the supplied volume, composition and available documentation. A catalog listing does not establish suitability for a particular preparation or any human or veterinary use.

No. A reported analytical purity result describes the tested sample under the stated method. It does not establish sterility, suitability for administration or safety for people or animals.

Peptides are chains of amino acids. Our catalog materials are supplied for laboratory research, with identity and product information provided in each listing.

Lyophilized means freeze-dried. It describes a physical form, not a guarantee of shelf life, sterility or suitability for a particular application. Check the specific product label and documentation.

High-performance liquid chromatography separates sample components under specified analytical conditions. Read the report for the method and reported results; HPLC alone does not establish all aspects of material identity or safety.

Mass spectrometry measures mass-to-charge ratios. Its interpretation depends on the sample, method and report. Check the certificate to see whether this analysis was performed on the material in question.

No. Products are for laboratory research only. They are not intended for human or veterinary use, consumption or administration. We do not provide personal dosing, injection or treatment guidance.

We offer a 30-day money-back guarantee on all products. If you're not satisfied for any reason, contact us for a full refund, no questions asked.

Contact us immediately with photos of the damage. We'll ship a replacement at no cost, or issue a full refund, your choice.

Orders can be cancelled within 1 hour of placement. After that, orders enter processing and cannot be cancelled, but you can return the product under our 30-day money-back guarantee.

We accept credit and debit cards: Visa, Mastercard, American Express, and Discover. Checkout is quick and secure, and you get an email receipt for every order. Need a hand? Call or text +1 (808) 644-0634.

Yes. All transactions are encrypted with 256-bit SSL and processed by a PCI DSS compliant card processor. Your card details go directly to the processor, so we never see or store them.

Yes. Contact us directly for bulk orders of 10+ units. We offer tiered pricing for larger research quantities.